Today's Human Resources can be your competitive advantage — stop losing money to turnover, disengagement, and compliance gaps. Senior-level people ops built for independent restaurant groups.
The cost of turnover, disengagement, and compliance is real. You're likely already paying for this — just not in the way you want. Reallocating those hidden costs into intentional investments will improve your team's experience and your restaurant's performance.
With a robust background in Food and Beverage operations and Human Resources, Hospitality People Ops. (HPO) offers innovative support for the independent restaurant groups that mean so much to our communities.
Pricing is designed with the independent operator in mind:
Try our People Ops Assessment and receive a FREE 1-Hour Consultation
HPO is now offering Full-Cycle Recruitment as a standalone serviceThe average restaurant spends $75K per year on turnover alone. Add compliance gaps, disengagement, and management overhead — and you're funding a people problem instead of growing your business.
Full-cycle contingent recruitment for hotels, restaurants, resorts & food service. You pay nothing until the right person starts, and if it doesn't work out in 90 days we search again — free.
See how it worksOur Trust Model is how businesses like yours transform their operations for the new hospitality industry. HPO specializes in delivering the right amount of support and the right level of expertise — only when you need it. We engage proactively, not reactively.
The new workforce never waits for information. Your employees won't either. We build communication strategies that meet them where they are.
Affordable health and welfare options — a customized combination for everyone on every budget, including flexible scheduling.
The new workforce wants to be developed. HPO knows what that actually means in today's hospitality industry — and it doesn't need to cost a lot.
Everyone deserves to feel comfortable, welcomed, and valued at work. It's not a nice-to-have — it's a must-have for the new hospitality industry.
Most operators manage hiring, onboarding, and development as three separate problems. HPO connects them into a single strategy — so each investment in people compounds over time. When recruiting, training, and engagement are aligned, your team stays longer, performs faster, and grows with your business.
Most independent operators assume competitive benefits are out of reach. They're not. HPO works with specialized brokers to build innovative, budget-friendly packages — including voluntary-only structures and HRA models that cost employers as little as $0 out of pocket while still giving your team access to real coverage.
Take the People Operations Assessment and receive a free 1-hour consultation with Jim.
Tell us who you are and how to reach you after the assessment.
Basic details about your operation — only employee count is required, the rest helps us tailor the consultation.
Your current recruiting and scheduling practices. All fields optional — share whatever you're comfortable with.
How you develop, train, and retain your team. All fields optional.
Turnover, benefits, and employee experience. All fields optional.
You're almost done! Let us know how you'd like to connect with Jim. Only your email is required — everything else is optional.
Thank you for completing the People Ops Assessment. Jim will review your responses and reach out within 1–2 business days to schedule your free consultation.